Frequently asked questions

The Autorité Nationale des Jeux publishes the list of approved operators and their customer service contact details. Every approved operator holds a licence number in the form 0011-PS-2010-06-07, where PS stands for sports betting. Both brands featured here display their full number, with a direct link to the official ANJ register.

Betclic Enterprises Limited operates betclic.fr under licence 0011-PS-2010-06-07, granted on 7 June 2010. Betsson France SA operates betsson.fr under licence 0061-PS-2023-09-21, granted on 21 September 2023. Both references can be verified on anj.fr.

Yes. French law strictly prohibits sports betting for minors, without exception. Every approved operator must verify the holder’s identity and age before allowing a withdrawal, and an account opened by a minor is closed with its transactions cancelled. This publication is likewise restricted to adults.

For a private bettor in France, winnings from sports betting with an approved operator are not subject to income tax, as taxation is levied upstream from the operator. An activity carried out habitually and in an organised manner may nevertheless be reclassified by the tax authorities. If in doubt, consult a tax adviser.

Both operators tracked quote one to three working days for a bank transfer. That clock only starts once identity verification is definitively validated, which usually adds 24 to 48 hours on a first withdrawal. An incomplete file is the most common cause of delay.

Because a comparison is only worth something if every brand is actually tested. Sampling odds, opening accounts, measuring withdrawal times and checking moderation tools takes time. We prefer two verifiable reviews to fifteen copied summaries.

Through affiliation. When a reader opens an account with an approved operator via a link on our pages, that operator may pay us a commission. We declare this on every page concerned and on our Disclosure page. This compensation changes neither the scores awarded nor the order of presentation.

No. No operator proofreads a review before publication, none has any right of correction over criticism concerning it, and no position in the comparison is for sale. If a factual error is reported to us, we correct it and say so.

Every approved operator must offer a deposit ceiling, a stake limit, session time moderation, a temporary time-out and self-exclusion. Self-exclusion can be extended across all approved operators by registering on the national file held by the ANJ. Free, anonymous and confidential support is reachable on 09 74 75 13 13.

No. We publish operator reviews, not predictions. No content on this publication constitutes staking advice, a guarantee of winnings, or an incitement to bet beyond your means.

Yes. The default edition is French; a complete English edition is available from the language switcher in the header. Regulatory information, in particular licence numbers, is identical in both editions.

First send a written complaint to the operator’s customer service, whose details appear on the ANJ register. If the response is unsatisfactory, you can refer the matter to the competent mediator and then to the Autorité Nationale des Jeux. We do not intervene in individual disputes and have no power over customer accounts.